08/2003  ITIL Service Manager Exam (EXIN based)

03/2003 Foundation Certificate in IT Service Management (ITIL)

1986-1996 specializing seminars and workshops
for software testing and quality assurance

10/93 - 07/95 additional studies in business economics
Fernuniversitaet Hagen, Germany

10/77 - 11/85 Masters Degree in Mathematics and Computer Science (Dipl. math.)
Fernuniversitaet Hagen, Germany